Clean drinking water is essential. But for San Diegans who are unhoused, access to portable water isn’t always guaranteed. Water and Kindness has distributed more than 3,000 reusable water bottles—each with a custom-printed label with information on local food pantries, and resources for clothing and other necessities. Water and Kindness also operates a pop-up “free store” and hosts monthly clothing swaps (note that clothing donations are not accepted in advance).
The nonprofit depends on a mutual aid network and volunteers like Kathryn Cox to reach as many people as possible. Here, Cox shares what she loves about volunteering for Water and Kindness and how the organization is helping build community.
What made you want to volunteer with Water and Kindness?
My partner has known Jess [Stephens, Water and Kindness founder,] for decades. We were out at a cycling event and were catching up, and she mentioned that she had started this nonprofit about distributing water and clothing. I had just cleaned out my closet and had been trying to figure out what to do with all these clothes and I had already been handing out water on hot days in my neighborhood. Jess said she’d planned to start doing a free store clothing swap. I had three bags full of clothes that I brought to the first clothing swap, and I’ve been at every clothing swap since.
What do your volunteer duties entail?
I probably do a little more than most people just because I have taken on a bigger role and do grant work, but that’s not the fun stuff that other volunteers would probably want to jump in on. The biggest things that we have are our three water distribution locations where people can pick up a case of water with information about food pantries and their weekly schedules. And then what I do, the clothing swap, which is the last Saturday of every month, and we have a free store every Saturday that has hygiene supplies, diapers, baby formula, first aid stuff, and blankets.
What do you like best about volunteering?
Getting to know people. I’m an introvert, but once you start to get comfortable in the space, it’s fun to help people find stuff that helps them. For instance, I’ve randomly found pieces of clothing that I could tell would look amazing on somebody—I work in retail so I don’t know if that’s the part of me that likes people to get new stuff and be happy about it. Like there was an older guy with a walker who came in with a friend and it was a cool jacket. He was stoked afterwards and his friend was hyping him up the whole time. Another person was excited that they found a pair of boots, but they were in black pants and like a black spaghetti tank top. We had this really cool blazer with embroidery on it and kind of a Stevie Nicks vibe, and a leather cowboy hat, too. I was like, This would look so cool on them. They put it on, and were like, “I didn’t know I could look this good.” It’s such a cool experience.
What’s the biggest challenge you face?
Getting the word out. On some of the clothing swap days we have a community fair with other organizations or community partners who come in and have tables with their information. And sometimes we’ll get a lot more donations and we don’t always have as many people to shop all of those clothes.
Can you describe your favorite or most memorable experience while volunteering?
There’s one specific person who stood out because he came in and was really excited that we had clothes because what he had in his bag was all that he had. I got to pull some clothes, and his style was not my style, but I got a feel for it. I picked up this white pair of jeans that were embroidered on the butt with studs and stuff, and I held them up and he was like, “How did you know?” And then he got this pink zip-up hoodie and some other shirt. He went into the bathroom to change into the new outfit and came out and was so excited. He showed off everything and did spins.
Any advice for someone considering volunteering as a way to give back?
Community support is super needed right now. Building community is hopefully going to make things a little bit easier as time goes on. But beyond that, I don’t like doing things that are new, so, I very much understand any hesitation with that. If there is somebody who’s interested but still nervous, they could message us on Instagram and ask for a little extra support. I know the people with anxiety probably feel more comfortable knowing ahead of time that things are going to be okay. Volunteers have amazing hearts and some great personalities. It’s a great community where you can make good friends and enjoy giving back.
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*Responses edited for length and clarity.
