SDM March 2021 V2

SPECIAL ADVERTISING SECTION The Five Star Professional research team surveyed homebuyers, home sellers and industry peers, and analyzed online consumer evaluations to identify professionals that excel in key attributes of customer service. Nomination of Candidates Using our scoring algorithm, each nominee is given an evaluation score based on surveys in our database. High scorers are named candidates. Evaluation Score Candidates must complete either an online or over-the-phone interview. Candidate Submission of Business Information Candidates must be in the industry for at least ve years, have a favorable regulatory history and meet minimum production thresholds. Eligibility Criteria A Blue Ribbon panel of industry experts reviews the nal list of candidates. Blue Ribbon Panel Less than 7% of professionals in the market are selected. Final Selection 2021 PROPRIETARY RESEARCH PROCESS FIVE STAR PROFESSIONAL RECOGNIZING OUTSTANDING Real Estate Agents, Mortgage Professionals and Home/Auto Insurance Professionals Evaluation Criteria: 1. Qualifying rating. Eligibility Criteria: 2. Holds an active license and employed in their field for a minimum of three years. 3. Favorable regulatory and complaint history review. 4. Satisfies minimum production on a one-year and three-year basis. 5. Successful completion of a Blue Ribbon Panel review. Real estate agents, mortgage professionals and home/auto insurance professionals are pooled only with other candidates from their profession. The final list of 2021 San Diego-area Five Star award winners is a select group, representing approximately 1% of real estate agents, 2% of mortgage professionals and 1% of home/auto insurance professionals in the area. To see the full list of winners, visit Professionals who satisfied each of the following objective criteria were named a 2021 San Diego-area Five Star Real Estate Agent, Five Star Mortgage Professional or Five Star Home/Auto Insurance Professional: Determination of Award Winners • The 2021 Five Star Real Estate Agents, Mortgage Professionals and Home/Auto Insurance Professionals do not pay a fee to be included in the research or the final lists. • Each professional is screened against state governing bodies to verify that licenses are current and no disciplinary actions are pending. • The inclusion of a real estate agent, mortgage professional or insurance professional on the final list should not be construed as an endorsement by Five Star Professional or San Diego Magazine . RESEARCH — How Our Winners Are Chosen Five Star Professional partnered with San Diego Magazine to identify real estate, mortgage and insurance professionals in the San Diego-area who deliver outstanding service and client satisfaction. The Five Star Professional research team surveyed homebuyers, home sellers and industry peers, and analyzed online consumer evaluations. Survey respondents rated their service professional on criteria such as overall satisfaction and whether they would recommend the provider to a friend. The research methodology allows no more than 7% of professionals in each category to receive the award. Meet the next wave of outstanding real estate agents and mortgage professionals in the San Diego area! Five Star Professional’s research team contacted real estate and mortgage industry veterans and consumers to identify up-and-coming professionals in the industry. Rising Star award winners are held in high regard by their peers and mentors and have received a qualifying nomination for the award. Evaluators were asked to identify a real estate agent or mortgage professional who has been in the industry for five years or less and embodies professional excellence, exhibits superior customer service and shows great potential to excel in their profession. All Rising Star award winners must be actively licensed, satisfy minimum production criteria and have a favorable regulatory history to be eligible for award consideration. RISING STAR AWARD WINNERS 2021 SAN DIEGO FIVE STAR AWARD WINNERS LEARN MORE A T FIVESTARPROFESSIONAL.COM — FS- 1 REAL ESTATE AGENTS MORTGAGE PROFESSIONALS HOME/AUTO INSURANCE PROFESSIONALS