Department: Sales | Classification: Full-time | Pay Rate: $21.00/hr
Position Overview
San Diego Magazine is building a stronger revenue engine across advertising, sponsorships, custom publishing, and our membership model, and our sales team needs structure to match that growth. We’re looking for an organized, data-minded coordinator who supports our five sales reps day to day and helps leadership keep the team accountable. You’ll make sure every closed deal is handled well, every rep’s activity is tracked and visible, and no opportunity slips through the cracks. You’ll also support trafficking and fulfillment when workloads peak and assist with office operations. This role suits someone who likes working with people, takes ownership of process, and can tell the difference between a rep who needs help and one who needs a conversation.
Key Responsibilities
Post-close and client onboarding
- Send same-day thank-you messages to clients after contracts close, with clear next steps and key contacts.
- Coordinate onboarding details with reps, including creative deadlines, insertion dates, and materials requirements.
- Flag onboarding gaps or at-risk accounts to the Director of Sales and Revenue (currently the CEO)
Activity tracking and accountability
- Track rep activity, calls, meetings, and pipeline updates in Sales CRM (Media OS), and keep records complete and current.
- Prepare weekly activity and pipeline summaries for each rep and for the team.
- Flag missed follow-ups, stalled deals, and activity gaps before they become problems.
- Prepare data for one-on-ones, pipeline reviews, and sales meetings so leadership can focus on coaching and decisions.
- Help maintain clear weekly and monthly targets and track progress against them.
Sales support and lead generation
- Draft and send lead generation emails for each rep, following approved templates and brand voice.
- Research and build prospect lists, and log outreach and responses in Media OS.
- Set up client calls and meetings, and manage rep calendars when appropriate.
Reporting and analysis
- Pull weekly and ad hoc sales reports, including revenue, pacing, and team performance.
- Build and maintain dashboards that show team and individual progress.
- Identify trends in pipeline health, win rates, and account activity, and share them with leadership.
General Business Management Support
- Support comp list management and magazine delivery coordination with the business operations team.
- Assist with campaign trafficking checks, due-date monitoring, and production support during peak issue periods.
- Keep sales promotional materials up to date
- Occasionally assist Business Operations Manager with scheduling and coordinating
- Assist the Business Operations Manager with general administrative and office support such as mail collection, single issue fulfillment, including management of the Squarespace store and other administrative tasks as needed.
- Respond to client requests for tearsheets
Qualifications
- 2+ years of experience in sales operations, sales support, account management, or a similar role. Experience supporting a sales manager or leader is a strong plus.
- Strong analytical skills and comfort building reports and dashboards in spreadsheets.
- Experience with CRM systems; MOS or similar media sales software is a plus.
- Excellent organizational skills and the ability to manage multiple deadlines at once.
- Clear, direct written and verbal communication, with the judgment to raise hard issues constructively.
- Familiarity with media sales, advertising, or publishing is a strong plus.
- Familiarity with marketing lead generation strategies is a strong plus.
- A proactive, ownership-driven attitude and willingness to pitch in across teams.
What Success Looks Like
- Every closed deal receives a prompt, professional thank-you and clear next steps.
- Rep activity and pipeline data in MOS are accurate, current, and reviewed regularly.
- Leadership has timely, reliable data to coach reps and hold the team to clear goals.
- Issues like stalled deals or missed follow-ups are caught early and addressed.
- Campaigns are trafficked on time, and comp copies and magazines arrive as scheduled.
About Us
San Diego Magazine is a modern media company focused on telling meaningful stories about the people, culture, food, ideas, and communities shaping San Diego.
Here We Are Studios is our creative studio, helping brands tell better stories through strategy, content, and creative work that connects with real people.
Together, we’re building a more dynamic, community-driven business that blends media, storytelling, audience, and brand services in ways that feel useful, original, and human.
Equal Opportunity Employer
San Diego Magazine and Here We Are Studios are equal opportunity employers. We are committed to creating an inclusive workplace and welcome applicants of all backgrounds, experiences, and perspectives. We do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, age, national origin, disability, veteran status, or any other protected characteristic under applicable law.
